Our Team

CIC's collective experience in both finance and insurance is distinct in our industry. This differentiating quality translates to exceptional value for our clients.

A comprehensive understanding of risk management delivers tangible value and equips our clients for growth and stability.

Tim McMullen

Timothy W. MCMullen

Partner, Co-Owner

Timothy W. McMullen is owner and president of Commercial Insurance Consultants (CIC). From 1983 to 1989, Tim was the Director of Marketing and Sales for the company. He purchased the firm in 1989 and continues to be the driving force for both sales and marketing efforts.

 

Tim also owns two other consulting entities, International Loss Services (ILS) and Self Funding, Inc. (SFI). ILS provides consulting services to commercial policy holders after a loss has occurred. SFI provides consulting services focused on self-insured Workers' Compensation programs and issues.

 

In 2001, Tim established a new Lender Insurance Review Services (LIRS) division of CIC. LIRS provides insurance due diligence services to the commercial lending industry, focusing on the protection of the lenders' interests under their borrowers' insurance programs.

 

As a licensed Municipal and Commercial Property and Casualty Consultant, Tim’s areas of expertise include: insurance and lending, commercial property and casualty, Workers’ Compensation Insurance, self insurance and captive insurance programs, and claims adjusting.

Gina M. Teresi

Partner, Chief Operating Officer

Gina Teresi joined Commercial Insurance Consultants (CIC) in 2014 as a Partner and the Agency’s Chief Operating Officer. Entering the small business and entrepreneurial sectors with 22 years of corporate and industry experience, her years of work with AIG and Chubb insurance bring a variety experiences and expertise to CIC clients.

 

The core of her career involved a variety of underwriting and marketing positions in the insurance industry which included management and oversight of agents and brokers across the country. Her understanding of the industry and the brokers that serve clients gives her the insight needed to help customers select best in class brokers and carriers for their insurance programs.

 

Gina graduated from Gettysburg College with a dual major in Economics and Studio Art. She resides in Rochester, NY with her children. She is an avid horseback rider and enjoys competing when she is not working or with her family. She is a Certified Continuing Education Trainer for CPE, CFP and CE.

Gina Teresi
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Jacqueline Cook

Account Executive | Outsourced Risk Management

Jacqueline Cook joined Commercial Insurance Consultants (CIC), in 2017 as an Account Executive. She brings a wealth of expertise from the Insurance industry.

 

Jackie applies her combined knowledge and skills to help clients understand, maintain and manage their insurance programs.

 

Prior to joining our team, Jackie was a Workers’ Compensation Claims Examiner at Sedgwick in Rochester, New York. She managed and evaluated claims of all complexity levels from time of injury to resolution. She worked directly with clients to forecast future risks based on internal and industry trends, established strategies to mitigate exposures and developed plans to assist in resolution of outstanding claims.

 

She is a graduate of the State University of New York at Oswego where she earned her Bachelors of Science in Finance. She holds Workers’ Compensation Licenses in New York, New Hampshire, Connecticut and Vermont in addition to experience in Massachusetts, New Jersey, and Pennsylvania.

Meg Lute

Consultant | Outsourced Risk Management

Meg Lute joined Commercial Insurance Consultants (CIC) in October 2013 as a Consultant in the Outsourced Risk Management division.

 

Prior to joining CIC, Meg served as an Account Manager at Brown & Brown Insurance Agency and as a Property and Casualty Underwriter for the Chubb Group of Insurance Companies.  She has 35 years of agency and insurance company experience working directly with clients, brokers, and other insurance representatives.   Her agency and insurance company experience gives her a unique perspective to work alongside CIC consultants to provide service and support to clients.

 

Meg has a Bachelor’s of Science degree from SUNY Fredonia as well as extensive experience handling commercial insurance programs and claims issues for a number of industries including schools and other public and private entities. In addition, she is a Licensed New York State Property and Casualty Insurance Broker.

Meg Lute
Meg Lute

JAMES NILAND

Consultant | Outsourced Risk Management

Jim Niland has an extensive background in captive management, risk retention and risk transfer. In partnering with Commercial Insurance Consultants (CIC), he brings over 15 years’ insurance industry experience to the team.

 

In 2002, Jim formed JM Niland & Associates, LLC to provide hands on management of single parent captives and offer guidance to business owners investigating the alternative risk transfer marketplace.

 

Jim successfully established three single parent captives and two risk retention groups, while managing a single parent captive for the second largest heating oil distributor in the New York City area.  Acting as their Outsourced Risk Manager, Jim practices all functions of a captive including: selection of the fronting and reinsurance carriers; domicile captive management; actuarial duties; and selection and management of the TPA and defense counsels.

 

Jim’s specialties explore and develop alternative risk transfer solutions for a range of coverages including Workers’ Compensation, General Liability and Professional Liability. While growing these programs he has developed a network of reinsurance carriers, captive management firms, actuaries and claims management firms.

 

Using his comprehensive risk management knowledge, Jim acts as an extension of his clients’ teams. He is an active participant in the claims management and loss control teams. His involvement in aggressive claims management and safety programs have significantly reduced the costs of risk transfer for his clients.

William J. McNamara, CPCU

Consultant | Lender Insurance Review Services

William J. McNamara joined Commercial Insurance Consultants (CIC) as a Consultant in 2004, bringing to the firm more than 20 years experience as a Commercial Property and Casualty Insurance Underwriter and Broker.

 

He started his career as an Underwriter for a regional wholesale insurance broker, handling commercial property and casualty accounts across New York State. After 10 years, Bill joined a large insurance brokerage firm, handling regional and international customers' insurance and risk management needs.

 

Bill’s primary focus since joining CIC has been in the Lender Insurance Review Service (LIRS) division of the company. LIRS provides insurance due diligence services to the commercial lending industry, focusing on ensuring that the lender’s interests are properly and adequately protected under its borrowers' insurance programs. In addition, Bill is a Licensed New York State Property and Casualty Insurance Broker and holds a Chartered Property and Casualty Underwriter (CPCU) Designation.

Bill McNamara
Rich Resnick

Richard Resnick, MBA, ARM

Construction Specialist, NYC Office

For over 41 years, Richard Resnick has been associated with the insurance industry, earning a reputation for particular expertise in the design and development of project specific insurance programs. Richard has been involved in well over 125 major projects totaling in excess of $17B in values. He has extensive experience in all project related insurance overages, i.e., Wrap-ups, Builders Risk, Professional Liability, Environmental and Owners Interest, as well as business risk and contract analysis. He serves as an outstanding resource for all clients (owners and contractors), providing knowledge of cash flow programs, captives, and self-insurance plans.

 

Richard is Founder and President of Project Risk Consultants, Inc.; a consulting firm dedicated to Construction Risk Management. Prior to founding Project Risk Consultants, Richard was a National Program Executive for Aon's Construction Services Group. His role was to provide oversight and leadership for Aon clients with large national construction programs. Additionally, he lent his experience to assist in providing strategic direction for all of Aon's wrap-up clients across the country.

 

A graduate of CW Post College, Richard earned an MBA in finance from Pace University. He also holds the Associate in Risk Management (ARM) designation.

Nicki Colosi Trilling, CPCU

Partner | Private Risk Insurance Advisory

Nicki Colosi Trilling, a member of the Commercial Insurance Consultants (CIC) consulting team, is a partner in CIC’s Private Risk Insurance Advisory (PRIA). PRIA blends personal and commercial property & casualty insurance and risk management expertise to offer tailored solutions to the private wealth community.

 

Nicki’s professional experience includes working with personal, commercial and specialty property & casualty organizations in a variety of disciplines including customer service, sales, operations, finance, human resources, distribution management, marketing, pricing and underwriting. As an independent consultant, she leverages industry knowledge, analytics and marketplace savvy with operational and technical disciplines to create client centric solutions.

 

Nicki holds a Bachelor of Arts degree in Political Science from the State University of New York at Brockport, where she graduated Magna cum Laude.  A lifelong learner, Nicki earned the Chartered Property and Casualty Underwriter (CPCU), Associate in Insurance Services (AIS), Associate in Personal Insurance (API) designations and is a Licensed Property and Casualty Producer (RI). She also completed the Certificate Program in Association Management at the American Society of Association Executives (ASAE) and is a Net Promoter® Certified Associate.

Nicki Trilling
Tom Weir

Thomas J. Weir, CPCU

Consultant | Outsourced Risk Management

Tom Weir brings 43 years of middle and large commercial account experience in property and casualty insurance to Commercial Insurance Consultants (CIC). His industry specializations include manufacturing, medical facilities, marine contractors, transportation and environmental operations.

 

For the majority of his career, Tom worked with M&T Insurance Agency, Inc., formerly Matthews, Bartlett & Dedecker, Inc.

 

In his role as account executive and client advocate, Tom’s philosophies and responsibilities incorporate two sales: one to the client and other to the insurance carrier. He developed an in-depth series of risk management processes. Tom identifies and analyzes loss exposures, selects techniques to address exposures, implements these methodologies and monitors the systems so changes can be made when appropriate.

 

With this approach, there is a win-win situation. Clients better understand needs and options involved in protecting assets. The business is marketed to insurance companies in the best possible light. Simultaneously, these steps allow insurance companies to clearly determine their risk and recognize how their involvement supports clients in asset protection.

 

A lifelong resident of the Buffalo area, Tom is a graduate of Saint Bonaventure University (1972). In 1985, he earned the Chartered Property and Casualty Underwriter (CPCU) professional designation.

Pat Cain

Senior Consultant - Workers' Compensation | Self Funding Inc.

Pat joined Self Funding, Inc. in 2015 with a focus on providing our clients with high quality consulting services to assist them manage their Workers' Compensation claims and mitigate their claim costs.

 

For 18 years Pat held the position of Director of Workers' Compensation at Gallagher Bassett Services, Inc. In that capacity she oversaw carrier reporting for 13 branch offices. As part of a Home Office audit team, she performed internal quality audits for offices all over the country, and taught Best Practices. While in this position, Account Managers asked for her participation as a consultant on catastrophic claims.

 

Prior to joining our team, Pat was a Claims Supervisor at Sedgwick's Rochester office where she was responsible for oversight and supervision of a team of six Lost Time Examiners who handled 17 clients in the Northeast. She was also the designated State Expert for New York and was an integral part of Sedgwick's conversion to EDI for New York claims.

 

Pat has over 30 years of experience in Workers' Compensation and holds Insurance Department licenses in several states, including New York.  In addition, she is licensed by the New York Workers' Compensation Board (WCB) to handle claims for self-insured employers and to represent employers at WCB hearings.

Pat Cain
Greg O'Sullivan

Greg O'Sullivan

Senior Consultant - Workers' Compensation | Self Funding Inc.

Greg O’Sullivan brings over 20 years of industry experience with Sedgwick Claims Management Services.

 

Greg provides clients with high level consulting and assists businesses to manage Workers’ Compensation claims while mitigating claim costs.

 

He began with Sedgwick as a Lost Time Claims Manager. After less than two years, Greg was offered a significant promotion to Team Lead. He quickly grew into this elevated role. As Team Lead, Greg managed a team of eight including six loss Examiners, a medical-only Examiner and a claims assistant. Their work involved Workers' Compensation files for compliance with jurisdictional, carriers, company (Sedgwick), audit and client standards.  Consistently augmenting customer service and principles, he developed action plans to reduce claim cost and proficiently bring files to closure.

 

A lifelong resident of Rochester, he holds a Casualty Adjuster license with the New York State Insurance Department. He is a graduate of the State University of New York at Oswego where he earned his degree in Business with a minor in Economics.

Thomas B. Surwill

Manager of Statistical Analysis | Self Funding Inc.

Tom has been in the insurance industry for twenty-two years.

 

He began his career at Briceland Agency, Inc, as an Accounting Assistant and later became a licensed Property and Casualty Broker.

 

Tom’s experience includes five years at Probe Services, Inc. as a Fraud Investigator. In that capacity he conducted accident reconstruction and surveillance investigations for Workers’ Compensation, Auto and Liability claims.

 

Since joining Self Funding, Inc. (SFI) in 2004, he has had extensive experience working with group trusts and consortiums. His primary focus is the provision of benchmarking reports and budget preparation for our client base. Additionally, he conducts self insurance feasibility studies, and is the Program Administrator for an inactive Trust client.

 

Tom is a graduate of Montana State University where he earned his Bachelor’s Degree in Political Science.

Tom Surwill
Rolana Tripp

Rolana Tripp

Senior Consultant - Workers' Compensation | Self Funding Inc.

Rolana Tripp joined Self Funding, Inc. in 2017, as a Senior Workers’ Compensation Consultant. She brings more than 25 years of Workers’ Compensation industry expertise.

 

Rolana utilizes her combined knowledge and experience to help clients manage Workers’ Compensation claims and find cost-efficient and effective solutions.

 

Prior to joining our team, Rolana was a Claims Supervisor at Sedgewick in Rochester, New York. She mentored and trained her multiple teams of Claims Examiners. She worked directly with clients to identify claim trends, problems and issues and assisted in finding resolutions. Additionally, she would attend in person quarterly meetings with clients to consult on claims and advise on cost-efficient and effective solutions.

 

A lifelong resident of Rochester, she holds a Workers’ Compensation license with the New York State Insurance Department. She is an avid gardener and enjoys traveling with her family.

Rachael Deeley

Consultant / Strategic Marketing Manager

Rachael Deeley joined Commercial Insurance Consultants (CIC), in 2015 as the Strategic Marketing Manager. With backgrounds in both commercial insurance and graphic arts, this distinct combination of professions benefits the agency and its clients with concise communication and interrelated aesthetics.

 

Prior to joining our team, Rachael was a Commercial Lines Account Manager at First Niagara Risk Management (FNRM). She specialized in social service and property management accounts. Additionally, she developed operational procedures and workflow guidelines within the Commercial Lines Department. Her efforts supported the “Work Smart” program implementation including new talent training.

 

She earned a Master of Fine Arts degree from Visual Studies Workshop. Rachael previously taught introductory photography at the Genesee Center for the Arts & Education and Brockport State University and her own artwork has been displayed in private and public collections in the United States, France and China. In addition, she is a New York State Licensed Property and Casualty Insurance Broker.

Rachael Deeley
Melinda Oar

Melinda Oar

Director of Finance

Melinda Oar joined Commercial Insurance Consultants (CIC), in 2008, bringing more than 25 years’ experience from the accounting industry. She has an extensive background in system reviews and financial reporting and analysis for public and private companies of all sizes.

 

Prior to joining our team, Melinda was an Accounting Manager at AirSep Corporation. She specialized in performing audits, financial reporting and supervising the accounting team. Additionally, she developed a cash management program to improve company profits. Her efforts to support this program included daily international investing.

 

Melinda’s areas of expertise include: financial reporting, HR administration and contract creation. In addition, she manages and maintains the CIC office in Williamsville, New York.

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Upstate NY Office

5687 Main St.

Williamsville, NY 14221

O: 716.632.4442

F: 716.631.5728

Rochester Office

217 West Main St.

Rochester, NY 14614

O: 716.632.4442

F: 716.631.5728

New York City Office

1251 Avenue of the Americas

New York, NY 10020

O: 212.278.1050

F: 212.278.1733

© 2017 Commercial Insurance Consultants Inc.